Trusted by 250+ businesses in the PhilippinesRead what merchants say

We bring customers back.

Built for Filipino businesses. Your customers scan, earn, and return — because every returning customer brings more sales.

Free for every registered merchant. No card required.

  • Phones
  • Laptops
  • Tablets
1Customers scan2Customers earn3They get rewarded4Customers come back5Your business grows
  1. 1

    Customers scan your QR code

  2. 2

    Customers earn every visit

  3. 3

    Customers get rewarded

  4. 4

    Customers come back

  5. 5

    Your business grows

The problem

Customers visit once, then disappear.

Not because the business was bad. Because nothing brought them back. No reward, no reminder, no reason to pick you over the place next door.

Placeholder: owner at the counter
  • 70%of first-time customers never return
  • cheaper to retain than to acquire
  • ₱0spent on retention by most small businesses

Does loyalty actually work?

The numbers are not new. The tooling is.

67%

Loyal customers spend more

More visits means more revenue per customer, not just more customers.

emarsys.com

Higher return rate

Rewards create a habit rather than a single visit.

businessdasher.com

+5%

Retention drives profit

A five point lift in retention can raise profit substantially.

bain.com

Sources linked. Verify them yourself — we would.

Why it keeps happening

You and your competitor are running the same playbook.

Both of you are paying to attract the same customers, with the same tactics, in the same feed. Nobody is building a reason to come back — so customers rotate between you until they forget you both.

You

  • Facebook & TikTok ads
  • Influencer collaborations
  • Grand opening discounts
  • Buy 1 Take 1 campaigns
  • Referral incentives
Customers

Your competitor

  • Facebook & TikTok ads
  • Influencer collaborations
  • Grand opening discounts
  • Buy 1 Take 1 campaigns
  • Referral incentives

Everyone is competing for attention. Few are building loyalty.

Why most loyalty programs fail

You've probably tried one. Here's where it broke.

What went wrongWith GoBalik

Required a sign-in or download

Customers won't install an app for one coffee.

Scan and go. No app, no password, no account.

Slowed down checkout

Friction on every single transaction, all day.

One QR on your screen. Seconds, not minutes.

Too complicated to set up

Staff quietly stopped using it after week two.

One screen for staff. Nothing to learn.

Nobody came back to redeem

Points nobody could see, in a card nobody kept.

Progress lives on their phone, no expiry.

Choose your mechanic

Balik Stamps or Balik Points. You decide at registration.

Two ways to reward a return visit. Pick the one that matches how people buy from you — you can see both in the merchant dashboard before you commit.

The Virtual Card

Both live on the GoBalik Virtual Card

Your customer's progress sits on their phone, tied to whichever identifier you chose at setup, with no expiry and nothing to install. Front shows who they are, back shows what they've earned.

Showing Balik Stamps. Tap the other card above to switch.

This shop uses mobile number. Yours could be a plate number or member ID.

Tap the card to flip

Preview only — your image stays in this browser and is never uploaded.

Process

Four steps. Your staff only touch the first one.

Show the QR, they scan it, they enter one identifier, and their card keeps count. Nothing to install on either side of the counter.

  1. Step 1

    Show the Stamp QR

    Set stamps per scan — 1 for a coffee, 3 for a big order.

    Merchant
    A GoBalik staff member holds up the Scan to Check Rewards QR standee while a customer scans it on their phone
  2. Step 2

    Scan it

    Their own phone camera. Nothing to download.

    Customer
    A phone camera scanning the GoBalik QR standee on the counter
  3. Step 3

    Enter their ID

    Mobile number, plate number, member ID — whichever you set. No password, no username.

    Customer
    Hands holding a phone on the Coffee House Enter your ID to Save Stamps screen with a mobile number field
  4. Step 4

    Track the Virtual Card

    Progress and rewards, on their phone, no expiry.

    Customer
    A phone showing a stamp progress screen next to the Coffee House virtual card

Built for the counter

It has to work on a busy Saturday, or it doesn't work.

A few things decide whether a loyalty program survives its first month. These are ours.

Printed QR for customers with no phone

Print the stamp on the receipt printer you already own. They claim it later, from anywhere, on any phone.

See the limits
A printed loyalty receipt with a scannable QR code and stamp count, held over a coffee shop receipt printer

One screen for staff

Sign in once on the shop device. Nothing to train.

See the flow →
A barista holding a coffee cup next to a tablet on the counter showing a Stamp QR Code screen

Reward your customers your way

Configure stamps, points, visit goals, and redemption rules to match your business.

How it works →
A hand holding a phone showing the GoBalik app confirming a successfully earned stamp, next to a latte

No phone, no data

Printed QR

Print the stamp on the receipt printer you already own. The customer claims it later, from anywhere, on any phone. Starter includes 60 printed stamps a month; paid plans are unlimited.

For your staff

One screen

Your team signs in once on the shop device. After that it's show the QR, set the number of stamps. No new hardware, nothing to train.

Your call

Reward customers your way

From digital stamps and points to custom reward rules, GoBalik gives you the flexibility to build a loyalty program that fits your business.

For you

Every business activity is logged

Stamps issued, rewards redeemed, staff logins — each one recorded with the time, the branch, and who did it. Open any entry for the full detail. Available from the Growth plan up.

No new hardware

It runs on whatever you already have.

GoBalik is a web app. If the device has a browser, it works — no install, no app store, no compatibility list to check before you sign up.

Any smartphone

Android or iPhone, new or old. The one in your pocket runs the whole thing.

Tablet

Prop it on the counter and leave the Stamp QR on screen through the rush.

Laptop or desktop

Open the dashboard on the back-office machine to check your Balik Rate.

Receipt printer

The one you already use. Print stamps for customers with no phone or no data.

Works on slow connections, and there is nothing to update — every merchant is always on the current version.

Your dashboard

GoBalik doesn't just give stamps. It tells you who's actually loyal.

Balik Rate shows how many customers came back. Balik Score grades each customer's loyalty over time, so you know who your regulars are before you spend a peso on a promo.

Balik Score

A 0–1 score per customer, banded so it's readable at a glance.

Balik Score is available from the Growth plan up.

  1. Starting0.00 – 0.30Most customers visit only once.
  2. Emerging0.31 – 0.55Some customers are starting to return.
  3. Growing0.56 – 0.75Repeat visits are increasing.
  4. Strong0.76 – 0.90Customers return consistently.
  5. Elite0.91 – 1.00High loyalty and frequent visits.

Real product, no sign-up, nothing to install.

Real business, real results

Trusted by 250+ businesses across the Philippines.

  • Café
  • Milk tea
  • Barbershop
  • Car wash
  • Pharmacy
  • Bakery

As of early July 2026

4,591+Enrolled customers
10,830+Visits recorded
250+Businesses onboarded

Collected from actual merchant activity on the GoBalik platform.

REAL MERCHANT

GoBalik has helped us launched a very useful loyalty campaign for our cafe brand. We have seen an increase in customer foot traffic and sales volume since we launched GoBalik in our main branch.

BaristaBrew Cafe on Facebook · Plaridel, Bulacan
VERIFIED REVIEW

Nagustuhan namin ang GoBalik dahil mas naging maayos ang pag-track ng customer visits. Malaking tulong din ito dahil hindi na namin kailangang mag-print ng physical loyalty cards, kaya nakatipid kami sa araw-araw na gastos.

TwentyTwo St Cafe on Facebook · Guagua, Pampanga
SUCCESS STORY

We have received wonderful feedback from our guests stating that the system feels posh, sleek, and technologically forward, which complements our premium brand identity beautifully.

Nook & Keep Cafe on Facebook · Hagonoy, Bulacan
TRUSTED FEEDBACK

Really appreciate this loyalty program. Been using loyalty cards dati, it was hassle kasi we need to produce cards every time and mahirap i-monitor. Super mapapadali talaga with this. di lang sa business owners pati na din sa part ng customers.

Sixta Cafe on Facebook · Caloocan & SJDM
MERCHANT VOICE

Pinaka-nagustuhan namin yung pagiging convenient at straightforward gamitin. Madali rin naming ma-track at ma-engage ang customers namin through the rewards system. Nakakadagdag din [ang GoBalik] sa reason para piliin ulit nila ang Matcha Near Me Café.

Matcha Near Me Cafe on Facebook · Lipa City, Batangas
LEGIT TESTIMONY

GoBalik has been proven to be effective when it comes to customer retention. The system has been straight forward, easy to understand and easy to use. We would recommend GoBalik because aside from being this purely digital, madali syang i-setup at intindihin.

The VapeGround on Facebook · Las Piñas City

SEE GOBALIK IN ACTION

Every Visit Leaves Something That Grows.

See how one simple scan can turn a first-time customer into a loyal regular.

✓ No app required      ✓ Setup in minutes      ✓ Works for cafés, restaurants, salons & more

Pricing

Free to start. Free to stay.

Scroll the table sideways to compare all four plans.

FeatureStarterFor small businesses₱0/monthGet Free AccessMost completeGrowthFor growing businesses₱499/monthGet GrowthProFor scaling brandsComing soonJoin the waitlistEnterpriseFor chains and franchisesContact usTalk to us
Live QR stamps / pointsUnlimitedUnlimitedUnlimitedUnlimited
Printed QR stamps / points60 / monthUnlimitedUnlimitedUnlimited
AnalyticsBasicBasicAdvancedEnterprise
Balik Score
Staff audit logs
Branch support12, then ₱299 / branch10Unlimited
Staff accounts2 total2 per branchUnlimitedUnlimited
Virtual Card designClassicCustomAdvancedFully customised
SMS marketingComing soon
Email marketingComing soon
Priority supportDedicated
GoBalik Spotlight

Starter

For small businesses

₱0/month

Get Free Access
  • Unlimited Live QR stamps
  • 60 printed stamps a month
  • 1 branch, 2 staff accounts
All features and limits
Live QR stamps / points
Unlimited
Printed QR stamps / points
60 / month
Analytics
Basic
Balik Score
Not included
Staff audit logs
Not included
Branch support
1
Staff accounts
2 total
Virtual Card design
Classic
SMS marketing
Not included
Email marketing
Not included
Priority support
Not included
GoBalik Spotlight
Included

Pro

For scaling brands

Coming soon

Join the waitlist
  • Advanced analytics
  • SMS and email marketing
  • 10 branches, unlimited staff
All features and limits
Live QR stamps / points
Unlimited
Printed QR stamps / points
Unlimited
Analytics
Advanced
Balik Score
Included
Staff audit logs
Included
Branch support
10
Staff accounts
Unlimited
Virtual Card design
Advanced
SMS marketing
Included
Email marketing
Included
Priority support
Included
GoBalik Spotlight
Not included

Enterprise

For chains and franchises

Contact us

Talk to us
  • Enterprise analytics
  • Dedicated support
  • Unlimited branches and staff
All features and limits
Live QR stamps / points
Unlimited
Printed QR stamps / points
Unlimited
Analytics
Enterprise
Balik Score
Included
Staff audit logs
Included
Branch support
Unlimited
Staff accounts
Unlimited
Virtual Card design
Fully customised
SMS marketing
Included
Email marketing
Included
Priority support
Dedicated
GoBalik Spotlight
Not included

GoBalik is free indefinitely for every registered merchant. Paid plans are optional — for businesses that need multi-branch management, deeper analytics, or custom Virtual Cards as they grow.

FAQs

Everything else. Still stuck? hello@gobalik.ph

No. They scan your QR with their phone camera and enter one identifier — mobile number, plate number, member ID, whichever you chose. That's the whole thing: no app, no password, no username.

No. Any phone or tablet with a browser works. Printed QR uses the thermal receipt printer you already have.

Under five minutes. Register, pick Balik Stamps or Balik Points, set your reward, and start issuing.

Yes, indefinitely. We have no plans to remove the free tier or start charging for the basics. Paid plans exist for businesses that outgrow it, not to push anyone off Starter.

No. Only you sign in. Your customers scan the QR and enter the ID you set for your shop — no app, no password, nothing to remember.

Yes. Growth covers two branches and adds more at ₱299 each per month. Pro covers ten, Enterprise is unlimited.

Customer entering a mobile number to save stamps

Start turning your customers into regulars.

Free for every merchant. No card, no contract, no sales call.

Works in any browser — nothing to install.

Virtual Card showing 7 of 10 stamps collected